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Frequently Asked Questions
What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, focusing on wet food (senior pets, puppies/kittens), carefully curated dry food, and functional pet treats tailored for global needs.
How is the quality and safety of the pet food ensured?
Our facility is certified by ISO and HACCP. Every product undergoes multi-layered checks: ingredient selection, in-production oversight, and pre-delivery testing by third-party labs.
Is it possible to customize formulas or packaging?
Yes, we offer product adaptation support. We can refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your specific market requirements.
Are the raw materials sourced from reliable suppliers?
Absolutely. All partner facilities use raw materials from qualified suppliers with full traceability records covering meat, grains, and additives, ensuring nutritional safety.
What is the minimum order quantity (MOQ)?
Our MOQ is flexible. For regular products like standard wet food, it is typically 10 cases. For customized products, we can discuss a reasonable minimum based on production feasibility.
What is the typical delivery time after order confirmation?
For most global markets, we coordinate logistics to deliver within 4–8 weeks post-production and quality inspection, depending on your location and order volume.
Mels Pet
