❓ Frequently Asked Questions
1. What types of pet food products do you focus on?
We mainly provide high-quality pet wet food (for senior pets, puppies, and kittens), curated dry pet food, and functional treats tailored for global needs.
2. How is the quality and safety ensured?
Our factory is ISO and HACCP certified. We use multi-layered checks from ingredient selection to third-party professional lab testing before delivery.
3. Can formulas or packaging be customized?
Yes, we offer product adaptation support, including refining formulas (like hypoallergenic options) and adjusting packaging designs.
4. Are the raw materials traceable?
Absolutely. All meat, grains, and additives come from qualified suppliers with full traceability records and regular certificate audits.
5. What is the Minimum Order Quantity (MOQ)?
MOQ is flexible. Standard wet food starts at 10 cases, while customized products are discussed based on production feasibility.
6. What is the typical delivery timeframe?
Delivery usually takes 4–8 weeks post-production and inspection, depending on your location and order volume.
Mels Pet
