What types of pet food products do you focus on?
We mainly provide high-quality pet food solutions, with a key focus on wet food (senior pets, puppies/kittens), carefully curated dry pet food, and functional treats tailored for global needs.
How is the quality and safety of the pet food ensured?
Our manufacturing facilities are ISO and HACCP certified. Every product undergoes multi-layered checks: from ingredient selection to pre-delivery testing by third-party professional labs.
Is it possible to customize formulas or packaging?
Yes, we offer comprehensive adaptation support. We can refine formulas (e.g., hypoallergenic options) or adjust packaging designs to match your target market requirements.
Are raw materials sourced from reliable suppliers?
Absolutely. All partner facilities use raw materials from qualified suppliers with full traceability records for meat, grains, and additives to ensure safety and nutrition.
What is the typical minimum order quantity (MOQ)?
Our MOQ is flexible. For regular standard products, the MOQ is typically 10 cases; for fully customized formulations, we discuss feasible minimums based on production requirements.
What kind of after-sales support is provided?
Our team responds within 24 hours to any concerns regarding delivery or quality. We work diligently to resolve issues, including arranging replacements or refunds to ensure complete satisfaction.