❓ Frequently Asked Questions
What products can I purchase from you?
We offer a wide range of pet products including Cat Food, Dog Food, Pet Freeze-Dried treats, Pet Wet Food, Cat Litter, Harnesses, Leashes, Treadmills, and various pet accessories.
How is the quality of the pet food guaranteed?
We maintain strict quality control by always providing a pre-production sample before mass production and conducting a final inspection before every shipment.
Do you offer customized branding (OEM/ODM)?
Yes, we accept OEM and ODM orders. We can customize the products with your own logo and packaging design to meet your brand requirements.
What are the main features of the Joint Health Topper?
Our topper is freeze-dried to preserve nutrients, grain-free, gluten-free, and contains no artificial additives. It is specifically formulated to support joint health in dogs.
What payment and delivery terms do you accept?
We accept various delivery terms including FOB, CFR, CIF, and EXW. Accepted payment methods include T/T, L/C, and Western Union in multiple currencies such as USD, EUR, and CNY.
What is the shelf life and storage for these treats?
The product has a shelf life of 18 months. As it is a freeze-dried product, it should be kept in a cool, dry place to maintain its nutritional value and crispness.