★ Basic Information
Application
Adult Pet, Puppy Pet
Special Diet
Grain-Free, High-Protein
◆ Product Description
■ Production Overview
✔ Certifications
📦 Packaging & Shipping
? Frequently Asked Questions (FAQ)
1. What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on pet wet food (e.g., formulas for senior pets, puppies/kittens). We also offer dry pet food and functional pet treats.
2. How is product quality and safety ensured?
Our factory is ISO and HACCP certified. Every product undergoes multi-layered checks: from ingredient selection to pre-delivery testing by third-party professional labs.
3. Is it possible to customize formulas or packaging?
Yes, we offer product adaptation support. We can refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your specific market needs.
4. What is the minimum order quantity (MOQ)?
Our MOQ is flexible. For regular standard wet food, the MOQ is typically 10 cases. For customized products, we discuss feasibility based on production requirements.
5. What's the typical delivery time?
It depends on location and volume. For most markets, we coordinate logistics to deliver within 4–8 weeks post-production and quality inspection.
6. What kind of after-sales support is provided?
Our team responds within 24 hours to any concerns regarding product damage or quality. We arrange replacements or refunds based on the specific situation.
Mels Pet
